Family-Owned Since 1992 Ships Nationwide from Garland, TX Price Match Guarantee
Restaurant Headquarters · Store Policies

Privacy Policy

What we collect when you shop with us, how we use it, and the choices you have. The short version: we use your information to fill orders and improve the store, and we never sell it.

Who We Are

Restaurant Headquarters is a family-owned restaurant equipment supplier and design-build company at 1501 S. Jupiter Road, Garland, Texas 75042. Our website address is https://rhqstore.com.

What We Collect

We collect information you give us directly when you:

  • Place an order: your name, billing and shipping address, email, and phone number.
  • Create an account: your name, email, and order history.
  • Request a quote or contact us through a form: whatever details you include in the message.
  • Subscribe to our emails: your email address.

Payments

Card payments are processed by our payment processor over an encrypted connection. Your full card number is never stored on our servers.

Analytics and Cookies

We use standard analytics tools, including Google Analytics and Microsoft Clarity, to understand how visitors use the store so we can improve it. These tools set cookies and collect information such as pages visited, device type, and general location. Details on the cookies we use and how to manage them are in our Cookies Policy.

Emails

We send transactional emails about your orders and quotes. If you opt in to marketing emails, you can unsubscribe at any time using the link in any message.

Who We Share Data With

We share your information only where it is needed to serve you: with shipping carriers to deliver your order, with our payment processor to handle your payment, and with the analytics providers named above. We do not sell your personal information.

How Long We Keep It

Order records are retained for accounting, warranty, and legal purposes. Account holders can view and edit their personal information at any time from their account page.

Your Rights

You can request a copy of the personal data we hold about you, or ask us to delete it, by contacting us. This does not include data we are required to keep for administrative, legal, or security purposes.

Contact Us

Privacy questions? Call (972) 487-8888 or email [email protected].